Therapy Supports delivered by Rehabilitation Counsellors provide targeted, evidence-based therapeutic support to build participant functional capacity and independence. Aligned with NDIS Improved Daily Living guidelines, our tailored interventions focus on adjustment to disability, mental health management, community engagement counselling, and life goals and decision-making support. Sessions equip participants with practical emotional regulation, coping strategies, and vocational readiness to foster long-term personal recovery and wellbeing. These services are typically funded under the NDIS Improved Daily Living - Therapy Supports budget category (Rehabilitation Counsellor).

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WHAT TO EXPECT &

BMS OBLIGATIONS

 

Referral, Intake, &Ongoing Process

Contact​

The participant, support coordinator, or healthcare provider contacts BMS to request support.

Suitability Check

Amanda reviews the request to ensure a rehabilitation counsellor's scope matches the participant's functional goals.

Funding Check

Verify if the NDIS plan has available funding under appropriate categories (e.g., Improved Daily Living).

Initial Consultation | First Meeting

Location

Sessions take place at the BMS office, the participant's home, or a mutually agreed-upon safe community space following a risk assessment.

Plan & Funding Verification

Amanda will confirm how the participant's funding is managed:

Self-Managed - Participant claims reimbursement from the NDIS portal.

Plan Managed - Invoices go directly to the registered plan manager.

Scope of Service

Rehabilitation Counsellors focus on capacity building, building the participant's own skills, so they can manage complex conditions and circumstances, and function with independence.

Consent & Policies:

Amanda will explain informed consent to the participant and explain the cancellation policy, travel costs and confidentiality. The participant then signs the informed consent form.

Service Agreement & Goal Setting

Service Agreement

Amanda will present a form to the participant to sign. The form is a formal agreement aligned with NDIS pricing arrangements. It outlines session costs, estimated frequency, and responsibilities.

Baseline Assessment

Amanda will collaborate with the participant to set measurable, functional, and person-centered goals tied to their NDIS plans.

Ongoing Therapy & Clinical Notes

Capacity Building

Amanda will deliver evidenced-based interventions focusing on skills development, community access, or vocational goals.

Clinical Records

Amanda will maintain clear, secure clinical notes after every session to track progress and justify NDIS funding utilisaiton.

Progress Reporting

Review Reports

Amanda will write concise, objective progress and functional capacity reports 4 - 6 weeks before a participant's NDIS plan review.

Outcome Focus

Amanda will highlight how therapy has increased the participant's independence and whether ongoing supports are required.

Invoicing

Amanda will provide an invoice the participant's funding allocation:

Self-Managed - invoices are sent directly to the participant for portal claims.

Plan Managed - invoices are sent directly to the plan manager with matching NDIS line items.

As a qualified Rehabilitation Counsellor, Amanda brings extensive knowledge, skills, and experience in both mental health and disability support. Supports include providing evidence-based, person-centered mental health counselling tailored to each participants individual needs, helping them enhance their wellbeing, independence, and quality of life.

Rehabilitation Counsellors focus on the whole person, they look at biological, and social factors rather than just treating the symptoms of a mental health condition. 

Rehabilitation Counsellors use formal tools to measure functional capacity and fatigue.

Rehabilitation Counsellors focus on action-oriented recovery; they help build social skills, resilience, and daily routines.

Rehabilitation Counsellors have strong advocacy and coordination and know how to work with other allied health teams and mainstream healthcare agencies to find solutions to barriers and promote sustainability.